Special Services
Special Services
Every shipment is different, and every shipment has its own challenges which need to be met. Depending on the nature of your consignment you may require specialised services to ensure that the consignment arrives at the desired destination. As a customer-focused services we ensure that we do everything in our power to meet your specific requirements. Our team of experts will work tirelessly to tailor solutions to meet your needs.
At EA Cargo Agents, ensuring the highest integrity of the cool chain is extremely important to us. To us this means the shortest possible interval during turnaround time. While receiving and dispatching your cargo is handled with the utmost care to ensure that your consignments arrive as they should.
Forced Air Cooling
EA Cargo Agents has access to a 42-pallet forced air cooling chamber through PCA Logistics that literally sucks the heat out of your produce – effectively allowing for rapid temperature reductions. The gentle yet effective cooling action prevents the build-up condensation on the produce and avoids freezer burn or dehydration.
Thermo Blanket and Dry ice
Once your cargo is cooled to optimum temperature, we take every precaution to maintain the cool chain while the consignment is being delivered to the carrier or awaiting dispatch. We achieve this by covering your pallets with and insulating thermo blanket which keeps the heat out and the cool in. For sensitive commodities we airline containers with these specially designed thermo blankets which maintain cool temperature throughout the flight. Dry ice is used as a coolant.
Temperature Recording
While your consignment is in our care, our staff constantly monitors its temperature using electronic thermometers and probes to ensure that a full record of its storage history is always available. In addition, we offer cost-effective TT4 SE USB, PDF downloadable, one year temperature data loggers which can be inserted into your pallet containers. These small units are invaluable as a risk management tool. They provide the information necessary to pinpoint harmful temperature fluctuations in the unlikely event of any dispute or insurance claim.
Envirotainer Services
For transport of very high value produce – or when no temperature deviation at all can be tolerated – EA Cargo Agents recommends the use of an Envirotainer. These refrigerated containers, or mobile refrigerators, are set at a precise temperature which is maintained throughout transit. A fan draws the air across dry ice to sustain the temperature en-route. The use of envirotainers is also advisable where produce may be subjected to transshipment, thus spending some time outside the aircraft. We can advise on the specifications and cost-efficient benefits of using envirotainer and book them on your behalf.
Because these containers are expensive, airlines do not stock them at outstations. Bookings have to be confirmed by airlines and exporters must commit by signing five-day lease agreements before any envirotainer booking will be made.
For further information on what qualifies as a special freight service item please contact us for assistance.